Elton played a sold-out engagement at the Spokane Arena over the weekend, and while thousands of people were enjoying the music, other fans were left standing outside the arena doors after the concert was scheduled to begin.
Those in line took to social media to express their frustration.
Some had trouble finding parking, while many others complained the line remained wrapped around the block well past showtime.
Spokane Arena General Manager Matt Gibson later responded to some of the tweets acknowledging the issue and reporting that the venue was hit with a late rush of people, which caused some slow down. He claimed that the performance was held 10 minutes to accommodate the issues with the long waits.
Gibson also said they are gathering the facts about what caused the backup and are working with arena staff to address the issue.