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Sunday night’s Elton John concert was the largest single music event that Westpoint Exeter has hosted and attracted a thoroughly entertained audience of 15,000.

Unfortunately, with the adverse weather, exacerbated by unforeseen difficulties on the M5, reported on the day by the Highways Agency, some customers experienced delays in reaching the venue.

Westpoint Exeter, who dealt with traffic management for the event worked closely with the various agencies, to plan how people would arrive and leave the site.

Elton performed a two and a half hour set full of favourites like I’m Still Standing and Crocodile Rock. The steady rain did not deter the crowd from singing and dancing along to many of the hits. Elton responded by thanking them for their loyalty throughout his career.

In response to queries about timings, an information leaflet sent to all ticket purchaser’s made clear that gates opened at 4 p.m. and the concert started at 6 p.m. It also made clear that purchasers should allow ample time to arrive at the venue and make their way to their seats. The support act, Foy Vance, took to the stage at 6.10 p.m. with the headline act, Sir Elton, coming on near 7 p.m.

The T&Cs, which purchasers agree to when purchasing their tickets, make clear that: refunds are only given in the event that the concert is cancelled and; this is an outdoor concert, which will take place even in the event of inclement weather.

Anyone requiring further information about traffic management in relation to this event can contact Westpoint Exeter directly at